Terms and Conditions
General Terms and Conditions of Desinas GmbH
§1 Applicability to entrepreneurs and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following regulations regarding the conclusion of the contract apply to orders placed through our online shop http://www.desinas.de.
(2) In the event of a contract being concluded, the contract comes into effect with
Desinas GmbH
An den Römerhügeln 1
82031 Grünwald
concluded.
(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer makes a binding contractual offer by successfully completing the ordering procedure provided in our online shop.
The order is placed in the following steps:
2) Confirming by clicking the buttons "Order"
3) Checking the details in the shopping cart
4) Pressing the button "to checkout"
5) Registration in the online shop after registration and entry of the login details (email address and password).
6) Re-examination or correction of the respective entered data.
7) Binding submission of the order by clicking the button "order for a fee" or "buy".
The consumer can return to the website where the customer's details are recorded and correct input errors by pressing the "Back" button contained in the internet browser they are using before the binding submission of the order, or by closing the internet browser to cancel the ordering process.
The confirmation of receipt of the order follows immediately after sending the order; it does not yet constitute acceptance of the contract. We are entitled to accept the contractual offer contained in the order within 5 days of receipt of the order by us. The purchase contract is concluded with the automatically generated email "Order Confirmation".
(5) Storage of the contract text for orders placed through our online shop: We will send you the order data and our terms and conditions via email. You can view the terms and conditions at any time at http://desinas.de/agb/. For security reasons, your order data is no longer accessible via the internet.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The prices stated include the statutory value-added tax and other price components. Additional shipping costs may apply.
(2) The consumer has the option of payment in advance, PayPal, credit card (Visa, Mastercard).
(3) If the consumer has chosen payment in advance, they are obliged to pay the purchase price immediately after the contract is concluded.
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for shipment immediately. Delivery will take place at the latest within 4 working days. The delivery period for payment in advance begins on the day after the payment order is given to the bank commissioned with the transfer, and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next working day.
(2) If the consumer has chosen payment in advance, we will not ship the goods before payment is received.
§5 Retention of Title
The goods remain our property until full payment is made.
§6 Right of Revocation
Withdrawal instructions
Consumers have a statutory right of revocation. A consumer is any natural person who enters into a legal transaction for purposes that are not attributable to their commercial or independent professional activity (§ 13 BGB).
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of revocation, you must inform us (Desinas GmbH, An den Römerhügeln 1, 82031 Grünwald, telephone number: 0 89 - 21 55 10 23, email address: mail@desinas.de) by means of a clear declaration (e.g. a letter sent by post, fax, or email) of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but it is not mandatory. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the revocation period expires.
Consequences of withdrawal
If you revoke this contract, we will refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive the notification of your revocation of this contract. For this refund, we will use the same payment method you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier point in time. You must return the goods without delay and in any case at the latest within fourteen days from the day you inform us of the revocation of this contract to
IBS Logistics GmbH & Co. KG
Attn: Desinas
Benzstr. 21
48619 Heek
to be returned or handed over. The deadline is met if you send the goods before the expiration of the fourteen-day period. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling them that is not necessary for checking the nature, characteristics, and functioning of the goods. We expressly point out that extensions can only be returned in perfect condition for hygienic reasons, and the packaging must be intact.
The right of withdrawal does not apply to consumers who, at the time of contract conclusion, do not belong to a member state of the European Union and whose sole residence and delivery address at the time of contract conclusion are outside the European Union.
Note: Credits are only issued for fully received returns. This also includes the free gifts (BeautyDeals) we sent, as these gifts are tied to the purchase of a specific product.
The free gifts you receive with a certain purchase value must also be returned if the required purchase value is not met due to the return. Otherwise, these will be charged to you.
Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not exist for contracts
- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence;
- for the delivery of newspapers, magazines, or illustrated publications, except for subscription contracts.
The right of withdrawal expires prematurely in contracts
- for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons, if their seal has been removed after delivery;
- for the delivery of goods, if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
(If you want to revoke the contract, please fill out this form and send it back.)
- To
BS Logistics GmbH & Co. KG, Attn: Desinas, Benzstr. 21, 48619 Heek
E-mail address: mail@desinas.de:
- I/we hereby revoke (*) the contract concluded by me/us (*) for the purchase of the following goods (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for communication on paper)
- Date
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(*) Strike out what does not apply.
Source: Cancellation Instruction Generator by Lawyer Niklas Plutte
§7 Contract Language
The contract language is exclusively German.
§8 Customer Service
Our customer service for questions, complaints, and objections is available on weekdays from 10:00 AM to 5:00 PM at Contact.
§9 Severability Clause
Should any provision of this contract be or become invalid, the validity of the remaining provisions shall not be affected. The respective statutory regulation shall replace the invalid provision. The same applies in the event of a regulatory gap.